Privacy Policy
Lisa Lawton Rituals: Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Name: Lisa Lawton
Email:hello@lisalawtonrituals.com
Website:https://www.lisalawtonrituals.com/
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
Names and contact details
Addresses
Date of birth
Purchase or account history
Payment details (including card or bank information for transfers and direct debits)
Health information (including dietary requirements, allergies and health conditions)
Records of meetings and decisions
We also collect or use the following special category information to provide services and goods, including delivery. This information is subject to additional protection due to its sensitive nature:
Health information
We collect or use the following information for the operation of customer accounts and guarantees:
Names and contact details
Addresses
Payment details (including card or bank information for transfers and direct debits)
Purchase history
Marketing preferences
We also collect or use the following special category information for the operation of customer accounts and guarantees. This information is subject to additional protection due to its sensitive nature:
Health information
We collect or use the following information for service updates or marketing purposes:
Names and contact details
Addresses
Marketing preferences
Purchase or viewing history
Records of consent, where appropriate
We also collect or use the following special category information for service updates or marketing purposes. This information is subject to additional protection due to its sensitive nature:
Health information
Information for younger clients
If you are under 18, we take extra care of your information. We collect your name and some health details to make sure our sessions are safe and suitable for you. We usually get this from your parents or guardians. You have the same rights as adults to ask what information we have about you!
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Where we get personal information from
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Booking an appointment or event via Cal.com or our ticketing platform.
Completing a private client intake form for Breathwork or EFT.
Signing up for our newsletter.
Directly from you
Schools, colleges, universities or other education organisations
Third parties: Squarespace, Cal.com
How long we keep information
We only keep your information for as long as is necessary:
Adult Records: Retained for 7 years after your last session for insurance and legal purposes.
Children’s Records: Retained until the individual reaches age 25.
Marketing Data: Kept until you unsubscribe.
Who we share information with
We may share this information with:
Squarespace: Our website and hosting provider.
Cal.com / Ticket Tailor: To manage your bookings and event attendance.
Stripe / PayPal: To process your payments securely.
Professional Partners: Only if required for insurance or legal indemnity.
Suppliers and service providers
Cookies and similar technologies
Our website is hosted by Squarespace. We use cookies to help our site run effectively:
Functional and Required Cookies: Always used to allow Squarespace to securely serve this website to you.
Analytics and Performance Cookies: Used only when you acknowledge our cookie banner. These help us understand site traffic and activity.
How to complain
We take your privacy seriously. If you have a concern or are unhappy with how we have used your data, please follow our procedure:
Contact Us: Reach out directly to hello@lisalawtonrituals.com.
Formal Complaint: If you submit our formal Complaint Form, we will manually review it and send a formal acknowledgement within 48 hours.
Timeline: This acknowledgement confirms the start of our formal 30-day response window.
Regulator: You have the right to lodge a complaint at any time with the ICO:
Website: www.ico.org.uk
Helpline: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Last Updated: May 2026